Why Can't I Access a Screen?

You can only access screens that your user sign on has been granted access to. This property is referred to as Permissions. Use the table below to find the screen you need access to and determine the Permissions that are needed. To solve this, you need to discuss this issue with your system administrator to have the Permissions changed.

To access Permissions:

1. Follow this path: Administration } User/Role Setup } Role Definition.

The Role Definition page is displayed. View field definitions.

From the Permissions page, you can:

Determine Which Permissions Are Needed for the Grievance, Appeals and Inquiry List Pages