Click the delete 
icon to delete your selection and start again.
On the Grievance Details and Inquiry Details screens, in the About field you indicate the subject of the grievance or complaint/inquiry. This task explains how to set the About field.
With the Grievance Details or Inquiry Details screen displayed, click on the arrow in the drop down list field.
Select the option you want from the drop down list.
Select... |
Then... |
And... |
Other |
The <blank field> is displayed. |
1. Type the subject of the grievance, appeal or complaint/inquiry in the field. |
Provider |
The Provider window is displayed. |
1. Select the provider who is the subject of the grievance, appeal or complaint/inquiry. 2. Click the OK button. |
Staff |
The Staff window is displayed. |
1. Select the staff who is the subject of the grievance, appeal or complaint/inquiry. 2. Click the OK button. |
Click the delete
icon to delete your selection and start again.